Conducted a 2-day Negotiation Strategies Course for the Assistant Managers, Deputy Managers, Managers and Senior Managers of a government link corporate client.
Course Objectives
◾To equip participants with the negotiation skills (with reference to the 7 elements approach to effective negotiation from the Harvard Negotiation Programme) to create win-win outcomes in the workplace.
◾To lead workplace negotiations successfully through understanding the challenges and preparation needed in conflict and negotiation management
◾To communicate with confidence and influence, handling deadlocks and concessions during conflict and negotiation situations
