Managing Workplace Diversity in Teams

Managing teams is becoming increasingly challenging with the rising diversity of our workforce. While diverse teams collectively present a greater wealth of experience and ideas, they often have a greater variety of communication styles, motivations, working approaches and norms, making for more complexity in team management. The purpose of this guide is to provide managers like yourself with strategies and tips to be more effective in managing your diverse teams.

This programme helps participants understand the benefits of managing workplace diversity, assess their current state of diversity management, and implement diversity management practices that are in line with the recommendations of the National Integration Working Group for Workplaces (NIWG-W). The Working Group, comprising members from government, industry and the unions, was formed under the auspices of the National Integration Council to foster inclusive and harmonious workplaces in Singapore.

About

Managing teams is becoming increasingly challenging with the rising diversity of our workforce. While diverse teams collectively present a greater wealth of experience and ideas, they often have a greater variety of communication styles, motivations, working approaches and norms, making for more complexity in team management. The purpose of this guide is to provide managers like yourself with strategies and tips to be more effective in managing your diverse teams.

This programme helps participants understand the benefits of managing workplace diversity, assess their current state of diversity management, and implement diversity management practices that are in line with the recommendations of the National Integration Working Group for Workplaces (NIWG-W). The Working Group, comprising members from government, industry and the unions, was formed under the auspices of the National Integration Council to foster inclusive and harmonious workplaces in Singapore.

Learning Outcomes

At the end of the 1-day workshop, participant will be able to:

  • Identify the current state of diversity management and reasons why managing diversity in the organisation is important
  • Manage team members of different backgrounds
  • Build an inclusive culture within your team

Some of the topics will be covered include

  • Introduction
  • The current state of diversity management
  • Reasons why managing diversity in the organisation is important
  • Manage team members of different backgrounds

          - how inclusive are you as a manager?

          - how to be a more inclusive manager?

          - Managing across generations, nationalities and cultures

  • Building an inclusive culture within your team

          - How well does your diverse team work together?

          - Building a culture of inclusiveness within your team

          - Managing conflicts within your team

Who Should Attend

This course is suitable for supervisors or managers who are keen to find out more about the benefits of managing workplace diversity, assess their current workgroup’s state of diversity management, and implement diversity management practices at their workplace. 

Methodology

The 1-day workshop would be delivered through mini lectures, role plays, case studies, video clips, and paired/group discussion.

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